Phone Candy respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

When you use our website or place an order, we may collect:

  • Name

  • Email address

  • Phone number

  • Shipping address

  • Order and transaction details

  • IP address and browser information

2. Payment Information

All payments are processed securely through Stripe.

Phone Candy does not store, process, or have access to your full credit/debit card details. Payment information is handled directly by Stripe in accordance with their privacy and security policies.

If you choose to save your payment method, this information is stored securely by Stripe and can be managed through your account.

3. How We Use Your Information

Your information is used to:

  • Process and fulfil orders

  • Communicate order updates

  • Provide customer support

  • Improve website functionality and user experience

  • Comply with legal and regulatory obligations

4. Data Sharing

We do not sell or rent your personal data.

Your information may be shared only with trusted third parties where necessary, including:

  • Payment processors (Stripe)

  • Delivery partners

  • Service providers supporting website operations

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, misuse, or loss.

6. Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes outlined in this policy or as required by applicable laws.

7. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your data, subject to legal obligations

Requests can be made by contacting us using the details below.

8. Cookies

Our website uses cookies to enhance functionality and improve user experience. By continuing to use the website, you consent to our use of cookies.

9. Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page.

10. Contact Information

For any privacy-related questions, please contact us at:

Email: info@phonecandy.ae
Website: https://www.phonecandy.ae